Trading Name: Girls With Gems
ABN: 941 9459 8805
Telephone Number: +61 415 966 552
Fax Number: (02) 9389 6273
Email Address: firstname.lastname@example.org
Country of Domicile: Australia
Shipping & Delivery
Our shipping costs are listed below.
Australia: $12 (flat rate)
Overseas: $60 (flat rate)
The timeframe for delivery is based upon international courier times and regular Australia Post handling and delivery time.
Privacy & Security
We ensures our members' private information is managed with the utmost care. Personal information may come in the form of credit card details, names, email addresses or other form of information that makes up your identity. We collect this information for the primary purpose of providing you with our products. The information may also be used to gather data in a general sense for marketing purposes. The data, however, will not be used on an individual scale to market our company unless provided with your permission.
Girls With Gems abides by the guidelines set out under the National Privacy Principles, contained in the Privacy Act 1988 (Cth). This governs the way in which we collect, use, disclose, store, secure and dispose of your personal information. A copy of this document may be found here.
Returns, Replacements & Exchanges
Within 7 days of receiving your order, you are able to request a return or replacement. As soon as you receive your order, be sure to try it on or see if it's a perfect fit. To request a return/replacement, please contact email@example.com
or call 0415 966 552. The shipping costs incurred by the purchaser will not be refunded except when a product is faulty.
Exchanges will only be made for a different size of the same item you are returning. Please make it clear which size you wish to exchange your purchase for when you request your exchange via emailing firstname.lastname@example.org
. If you wish to exchange your purchase for a different product, we recommend you return your purchase for a store credit and then make a separate purchase for the new item.
Items must be returned in their original packaging. Boxed items will not be accepted for return without their original boxes in tact and in original condition. These boxes are considered part of the product.
Ordering & Payment
We accept VISA, Mastercard, and American Express for online sales. If you require an alternate payment method, please contact us on 0415 996 552 during business hours. All transactions are listed in Australian Dollars (AUD).
Payment is processed through SecurePay payment gateway.
If a discount voucher has been granted, please be aware that this cannot be used in combination with another offer. For instance, if you have a $100 gift voucher, this can't be used with a 20% discount voucher. These promotional discounts, however, can be combined with online promotions.
To view your order or shopping bag, click 'View Shopping Cart' on the right of the site navigation.
Updating Account Information
To update your account or profile information, simply click 'Edit Profile' in the header of our website. To ensure processing remains efficient, please be sure to keep your shipping address current and your personal information updated.